Terms and Conditions for Gooseberry Delight Limited {Updated February 2026}
Company: Gooseberry Delight Limited
Welcome to Gooseberry Delight Limited. These Terms govern your use of our e-commerce platform and constitute a binding agreement between you (“Customer,” “you” or “your”) and Gooseberry Delight Limited (“we,” “us” or “our”). By accessing our website and placing an order, you agree to these Terms.
1. Acceptance of Terms
By accessing https://gooseberrydelight.co.ke/ and purchasing products from our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or placing an order.
2. Consumer Rights
In Kenya, consumers have rights under the Consumer Protection Act, 2012, including protection from unfair trade practices and misleading advertising. You have the right to accurate product descriptions and clear pricing before purchase. If you believe any information on our website is inaccurate, please contact us for clarification before ordering.
3. Orders & Acceptance
All orders are subject to availability.
Placing an order on our website does not guarantee acceptance. Your order is only accepted once we send an order confirmation email and/or confirm the order through our official communication channels.
4. Pricing & Payment
All prices displayed on our website are shown in Kenyan Shillings (KES) unless stated otherwise, and may change without notice.
All payments are processed securely via your chosen payment method available at checkout. We reserve the right to decline or cancel orders in cases of suspected fraud, payment failure, or pricing/listing errors.
5. Food Product Compliance
By purchasing from Gooseberry Delight Limited, you confirm that you have read and understood any allergen, storage, and handling information provided for our food products.
Food products are shipped in compliance with applicable food safety guidelines and, where applicable, labelling requirements under Kenyan food laws. Because these are food products, natural variations in colour, texture, and taste may occur.
6. Delivery & Risk
Title and risk of loss for products pass to you upon delivery to the address you provided during checkout. Please ensure the delivery address and contact details are correct and that you are available to receive perishable items to avoid spoilage.
7. Limitation of Liability
To the extent permitted by law, our liability is limited to the value of the goods purchased from Gooseberry Delight Limited. We are not liable for indirect, incidental, punitive, or consequential losses arising from the use of our website, delivery delays beyond our control, or improper storage/handling after delivery.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of Kenya.
9. Contact Information
Email: gooseberrydelight@gmail.com
Website: https://gooseberrydelight.co.ke